EduERP SaaS Security & Data Privacy Policy

Privacy Policy & Student Data Protection

Effective Date: January 1, 2026 • Last Revised: August 24, 2026 • Version 2.4

1. Commitment to Educational Privacy

Vento Technology ("we", "our", or "us"), operating the EduERP Platform (accessible at eduerp.us), is committed to safeguarding the privacy and security of educational institutions, administrators, faculty, staff, parents, guardians, and students.

EduERP operates strictly as a Data Processor on behalf of subscribed educational institutions ("Tenants" or "Data Controllers"). We process institutional and personal data exclusively according to customer instructions and in strict compliance with applicable data protection legislation.

2. Categories of Information Processed

Institutional Data

Institution legal name, EIIN, accreditation credentials, campus addresses, administrative emails, bank accounts, and academic fee rules.

Student & Guardian Data

Student full name, date of birth, emergency contact, guardian national ID details, daily attendance, examination scores, and fee transaction logs.

Faculty & Employee Data

Faculty designations, department assignments, biometric clock-in logs, payroll history, and LMS course materials.

System & Security Logs

Cryptographic session tokens, IP address audit logs, login timestamps, and RBAC action audits for compliance tracking.

3. Zero Commercial Monetization of Student Data

EduERP enforces a strict zero-monetization policy:

  • We NEVER sell, rent, lease, or trade student personal data, academic records, or behavioral metrics to third-party advertisers.
  • We NEVER serve behavioral or commercial advertisements within the EduERP application, portals, or mobile interfaces.
  • Student academic records are permanently owned by the subscribing educational institution and may be deleted or exported at any time.

4. Technical Security Measures & Multi-Tenant Isolation

EduERP implements enterprise-grade technical and organizational safeguards:

Strict Multi-Tenant Logical Partitioning: All database queries are scoped to validated tenant IDs. No cross-tenant data access is possible.
Encryption Standards: Data in transit is secured with TLS 1.3 encryption. Passwords and credentials are cryptographically hashed using PBKDF2/SHA-512.
Automated Disaster Recovery: Hourly automated snapshots and encrypted off-site database backups with point-in-time recovery.

5. Data Protection Officer (DPO) Contact

If you have questions regarding this Privacy Policy, wish to exercise data subject rights (access, rectification, erasure), or require a formal Data Processing Addendum (DPA), contact:

Data Protection Office, Vento Technology • EduERP
WhatsApp / Helpline: +8801335556688
Address: House 2/B, Road 8, Nikunja-2, Khilkhet, Dhaka 1229, Bangladesh